Terms of Purchase
This contract sets out:
– your legal rights and responsibilities;
– our legal rights and responsibilities; and
– certain key information required by law.
In this contract:
– ‘We’, ‘us’ or ‘our’ means 3d Memento; and
– ‘You’ or ‘your’ means the person using our site to buy goods from us.
If you don’t understand any of this contract and want to talk to us about it, please contact us by:
Email : firstname.lastname@example.org; or
Telephone : +91 44 2268-1422.
Do you need extra help?
If you would like this contract in another format (for example: audio, large print, braille) please contact us using the contact details at the top of this page.
1 . 1 If you buy goods on our site you agree to be legally bound by this contract.
1 . 2 This contract is only available in English. No other languages will apply to this contract.
1 . 3 When buying any goods you also agree to be legally bound by:
1 . 3 . 1 Our website terms and conditions and any documents referred to in them;
1 . 3 . 2 Extra terms which may add to, or replace some of, this contract. This may happen for, security, legal or regulatory reason. We will contact you to let you know if we intend to do this by giving you one month’s notice; and
1 . 3 . 3 Specific terms which apply to certain goods. If you want to see these specific terms, please visit the relevant webpage for the goods or click on the at any time during the online checkout process.
All of the above documents form part of this contract as though set out in full here.
2. Information we give you
2 . 1 The key information we give you by law forms part of this contract (as though it is set out in full here).
2 . 2 If we have to change any key information once a legally binding contract between you and us is made, we can only do this if you agree to it.
3. Your privacy and personal information
4. Ordering goods from us
4 . 1 Below, we set out how a legally binding contract between you and us is made.
4 . 2 You place an order on the site by following the instructions given. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us.
4 . 2 . 1 When you place your order at the end of the online checkout process when you click on the pay now button we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted.
4 . 2 . 2 We may contact you to say that we do not accept your order. This is typically for the following reasons:
(a) the goods are unavailable;
(b) we cannot authorize your payment;
(c) you are not allowed to buy the goods from us;
(d) we are not allowed to sell the goods to you;
(e) you have ordered too many goods; or
(f) there has been a mistake on the pricing or description of the goods.
4 . 2 . 3 We will only accept your order when we email you to confirm this (Confirmation Email). At this point:
(a) a legally binding contract will be in place between you and us; and
(b) we will dispatch the goods to you.
4 . 4 If you are under the age of 18 you may not buy any goods from the site.
5. Right to cancel this contract
5 . 1 You have the right to cancel this contract within 48 hours without giving any reason.
5 . 2 The cancellation period will expire after 48 hours from the day the order is made.
5 . 3 To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement.
5 . 4 To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
6. Effects of cancellation
6 . 1 If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
6 . 2 We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
6 . 3 We will make the reimbursement without undue delay:
6 . 3 . 1 If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
6 . 4 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.
7 . 1 We use local delivery services to deliver our goods.
7 . 2 The estimated date and time window for delivery of the goods is set out in the Confirmation Email
7 . 3 If something happens which:
7 . 3 . 1 is outside of our control; and
7 . 3 . 2 affects the estimated date of delivery;
we will let you have a revised estimated date for delivery of the goods.
7 . 4 Delivery of the goods will take place when we deliver them to the address that you gave to us.
7 . 5 Unless you and we agree otherwise, if we cannot deliver your goods within 30 days, we will:
7 . 5 . 1 let you know;
7 . 5 . 2 cancel your order; and
7 . 5 . 3 give you a refund.
7 . 6 You are responsible for the goods when delivery has taken place. In other words, the risk in the goods passes to you when you take possession of the goods.
8 . 1 We accept most major credit cards and debit cards.
8 . 3 Your credit card or debit card will only be charged when the goods are dispatched.
8 . 4 All payments by credit card or debit card need to be authorized by the relevant card issuer. We may also need to use extra security steps.
8 . 5 If your payment is not received by us and you have already received the goods, you:
8 . 5 . 1 must pay for such goods within 7 days; or
8 . 5 . 2 must return them to us as soon as possible. If so, you must keep the goods in your possession, take reasonable care of them (including ensuring that you follow any instructions or manuals given with the goods) and not use them before you return them to
8 . 6 If you do not return any goods (such as where you have not paid for them) we may collect the goods from you at your We will try to contact you to let you know if we intend to do this.
9. Nature of the goods
9 . 1 The Consumer Rights Act gives you certain legal rights (also known as ‘statutory rights’), for example, the goods:
9 . 1 . 1 are of satisfactory quality;
9 . 1 . 2 are fit for purpose;
9 . 1 . 3 match the description, sample or model; and
9 . 1 . 4 are installed properly (if we install any goods).
9 . 2 We must provide you with goods that comply with your legal rights.
9 . 3 The packaging of the goods may be different from that shown on the site.
9 . 4 While we try to make sure that:
9 . 4 . 1 All weights, sizes and measurements set out on the site are as accurate as possible, there may be a small tolerance of up to in such weights, sizes and measurements in some goods; and
9 . 4 . 2 The colours of our goods are displayed accurately on the site, the actual colours that you see on your computer may vary depending on the monitor that you
9 . 5 Any goods sold:
9 . 5 . 1 at discount prices;
9 . 5 . 2 as remnants; or
9 . 5 . 3 as substandard;
will be identified and sold as such. Please check that they are of a satisfactory quality for their intended use.
9 . 6 If we can’t supply certain goods we may need to substitute them with alternative goods of equal or better standard and value. In this case:
9 . 6 . 1 We will let you know if we intend to do this but this may not always be possible; and
9 . 6 . 2 You can refuse to accept such substitutes, in which case we will offer you a refund or a replacement and let you know how long such an offer remains open for.
10. Faulty goods
10 . 1 Please contact us using the contact details at the top of this page, if you want:
10 . 1 . 1 us to repair the goods;
10 . 1 . 2 us to replace the goods;
10 . 1 . 3 a price reduction; or
10 . 1 . 4 to reject the goods and get a refund.
11. End of the contract
If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.
12. Limit on our responsibility to you
12 . 1 Except for any legal responsibility that we cannot exclude in law (such as for death or personal injury) or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for:
12 . 1 . 1 losses that:
(a) were not foreseeable to you and us when the contract was formed; or
(b) that were not caused by any breach on our part;
12 . 1 . 2 business losses; and
12 . 1 . 3 losses to non-consumers.
13 . 1 We will try to resolve any disputes with you quickly and efficiently.
13 . 2 If you are unhappy with:
13 . 2 . 1 the goods;
13 . 2 . 2 our service to you; or
13 . 2 . 2 any other matter,
please contact us as soon as possible.
13 . 3 If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:
13 . 3 . 1 let you know that we cannot settle the dispute with you; and
13 . 3 . 2 give you certain information required by law about our alternative dispute resolution provider.
13 . 4 If you want to take court proceedings, the courts of the part of India in which will have non-exclusive jurisdiction in relation to this contract.
13 . 5 The laws of India will apply to this contract.
14. Third party rights
No one other than a party to this contract has any right to enforce any term of this contract.